National Code – Part D: Standards for Registered Providers

CRICOS-registered providers must comply with 15 standards that ensure their quality of education and professionalism is of a sufficiently high standard to enrol international students.

These education providers must demonstrate their compliance with the standards at the point of CRICOS registration and throughout their CRICOS registration period.

The 15 standards cover the following aspects of delivery of education to international students:

	Standard 1	Marketing Information and Practices
	Standard 2	Student Engagement Before Enrolment
	Standard 3	Formalisation of Enrolment
	Standard 4	Education Agents
	Standard 5	Younger Overseas Students
	Standard 6	Student Support Services
	Standard 7	Transfer Between Registered Providers
	Standard 8	Complaints and Appeals
	Standard 9	Completion Within Expected Duration
	Standard 10	Monitoring Course Progress
	Standard 11	Monitoring Attendance
	Standard 12	Course Credit
	Standard 13	Deferment, Suspension or Cancellation of Study During Enrolment
	Standard 14	Staff Capability, Educational Resources and Premises
	Standard 15	Changes to Registered Providers’ Ownership or Management

Structure of each Standard

Name and Purpose:	States the National Code requirement and explains the intent of the standard.
Key requirements for all sectors:	A dot point summary of obligations.
What’s new?	Explains how the standard differs from previous requirements.
Terminology:	Precise definitions of words and phrases.
What does this standard involve?	Clarifies the meaning and illustrates the standard through examples.
Compliance tips:	Suggests evidence that would demonstrate compliance to authorities.
Q&A:	A lengthy list of scenarios both sector-specific and general that illustrate the standard’s  practical application.
Connections:	Links the standard to related requirements in the National Code and the ESOS Act.

 

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